Seek First to Understand

So, there I was, lying on my bed when my youngest son (who was nine years old) came in and slumped down beside me, laying his head heavily on my shoulder.

“Mom, I feel sad when I’m forgotten.”

Automatic, split second, internal knee-jerk responses in my head: Bells and whistles! Red flags! You will never be forgotten! Don’t be sad. I will never forget you! How did you get that idea? It’s gonna be ok, I promise!

Split-second-after-that-first-split-second counter-response in my head: Wait, what’s happening here? He looks so sad.

Me: Oh. Thank you for telling, sweetie. Hmmm… I wonder, do you remember when was the last time that you were forgotten?

T: I don’t know.

Me: Okay… when was the first time you were forgotten?

T: I don’t know.

Me: Okay, thank you. Hmmm… How do you feel if you are forgotten?

T: I feel sad.

Me: Of course you’ll feel sad, honey. I would feel sad too if I were forgotten. Are there any other feelings coming up?

T: Afraid…

Me: Of course you’ll feel afraid. Like oh no! What am I going to do? And yes, that can be scary. Hmmm… (speaking more slowly) did someone forget you?

T: Well, I remember one time. Dad was late in picking me up from school.

Me: Oh. What happened?

T (drops voice a bit): We had exams that day, so we had shortened schedules. Dad was supposed to pick me up at 12. All my classmates had gone home. I was the only one left.

Me: And when was this?

T: When I was in grade 2. [two years ago]

Me: I see. And what time did dad come?

T: One o’clock.

Me: Oh my. That WAS a pretty long wait. So, what was happening with dad?

T: He thought he was supposed to pick me up at one o’clock. (pauses; eyes dart here and there, and then widen) Oh, wait! I told him the night before he was supposed to pick me up at 1:00!

Me: Ah. So you told him to pick you up at 1:00. How did you know that dismissal was at 12?

T: After our last exam, all my classmates went home.

Me: Okay. So, did dad really forget you?

T: No, he just thought he was going to pick me up at 1:00.

Me: Thank you. Can you see where you were when this happened?

T: Yes, I was sitting on the bench beside the gate of the school. The guards were with me.

Me: Oh wow! That’s great! Thank you. Could you please just tell that grade 2 you what happened with dad?

T (closes his eyes for some time… then nods): Yup, he knows.

Me: Thank you. Thank you, baby. You are awesome! (Indeed, he was!) So, hmmmm… next time daddy may come late, how could that be for you, I wonder?

T: It’s ok. He’s coming.

“”Seek first to understand then to be understood”

Stephen Covey

As parents, it is often the easiest choice to be dismissive of our children’s experiences. While it makes things more quickly resolved for us, doing so may invalidate an experience that is very real for them. It is usually a band-aid solution to a deep concern.

Let us choose to give our children the gift of being heard. Let us choose to give our children the gift of time.

To endeavor to understand someone’s world is precious, for them and for us. To listen and to meet them where they are as they are. NLP is all about that.

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